--- title: How to send pre-shop and walk-out messages to specific appointment types description: You can market to only specific appointments you have listed in your EHR for the walk-out and pre-shop messages --- [Skip to content](https://support.optifyonline.com/knowledge/how-to-send-pre-shop-and-walk-out-messages-to-specific-appointment-types#main-content) English Show submenu for translations [Contact Us](https://support.optifyonline.com/knowledge/kb-tickets/new?hsLang=en) ![Optify Logo-04-Sep-03-2021-12-04-58-92-PM.png\]](https://support.optifyonline.com/hs-fs/hubfs/Trujay%20Migration%20Files/Optify%20Logo-04-Sep-03-2021-12-04-58-92-PM.png?height=40&name=Optify%20Logo-04-Sep-03-2021-12-04-58-92-PM.png) Open main navigation Close main navigation - English Show submenu for translations - [Contact Us](https://support.optifyonline.com/knowledge/kb-tickets/new) - Go to optifyonline.com Go to optifyonline.com Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Support Center](https://support.optifyonline.com/knowledge?hsLang=en) 2. [Marketing](https://support.optifyonline.com/knowledge/marketing?hsLang=en) 3. [Campaigns](https://support.optifyonline.com/knowledge/marketing?hsLang=en#campaigns) # How to send pre-shop and walk-out messages to specific appointment types ## You can market to only specific appointments you have listed in your EHR for the walk-out and pre-shop messages 1. Log into your dashboard and click on the marketing tab that is located on the left-hand side ![](https://support.optifyonline.com/hs-fs/hubfs/68489872-EC6A-4710-8E90-210C351CF552-jpeg-1.jpeg?width=688&height=342&name=68489872-EC6A-4710-8E90-210C351CF552-jpeg-1.jpeg) 2. All of your marketing campaigns will be displayed on that page 3. In the right-hand corner of the "pre-shop" and “walk out” campaigns you will see a gear icon please click it  ![](https://support.optifyonline.com/hs-fs/hubfs/943C55DB-6B5E-43A4-8E1E-AC5773AB0AB2-jpeg.jpeg?width=688&height=308&name=943C55DB-6B5E-43A4-8E1E-AC5773AB0AB2-jpeg.jpeg) 4. Displayed will be all of the appointments you have listed in your EHR. Please check the box on the left-hand side of ** “APPOINTMENT TYPE IS ONE OF”.** **![](https://support.optifyonline.com/hs-fs/hubfs/179FB06E-7224-430E-80DB-DFC8CB525347-jpeg-1.jpeg?width=688&height=312&name=179FB06E-7224-430E-80DB-DFC8CB525347-jpeg-1.jpeg)**   5. Then please select the appointments you ***WOULD*** like to market those campaigns to ![](https://support.optifyonline.com/hs-fs/hubfs/AAD1C367-E85A-441E-8683-D6A79249781D-jpeg.jpeg?width=688&height=344&name=AAD1C367-E85A-441E-8683-D6A79249781D-jpeg.jpeg)   6. 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